The Process for Ordering a Custom Invitation
Yay! You're engaged and have set your date! It's nice to meet you! Contact us to schedule a call and we will have a quick chat on the phone regarding the celebration you're planning, your needs and your overall budget. If you'd like to see a physical sample, please order one to review and make a note that you're a custom invitation client! That way, a custom invitation guide will be enclosed in your sample. After our conversation, an estimate will be calculated and presented to you along with a production schedule within 48 hours. If you say, "Yes!" we will initiate an invoice for 50% of your estimate as a deposit to hold your spot on our custom design calendar for the year. The cost of the sample will be applied to the deposit.
2. We meet!
We will be in touch with you according to the date on your production schedule to schedule a phone call or in-person meeting if you're in New York. At this meeting we encourage you to bring along anything you think would be helpful as far as design such as color swatches, inspiration photos and venue details.
A mood board will be prepared and shared with you to establish an overall style. Upon your approval and your invitation wording, we will begin the design process and work on three separate directions for you based on the approved mood board.
4. Design Review
The first round is presented at a second scheduled meeting with more refined paper and printing examples that relate to our proposed designs. We will refine the design together over three rounds until it is perfect.
5. Final Proof
A final design proof will be delivered to you for your final sign-off. At this time, it is important that you review all spelling, grammar, punctuation and event information. Your approval at this stage finalizes the design before final estimation is conducted. Your balance is recalculated according to the re-estimation and is due at this time.
Your balance for printing must be paid in full before the press is commissioned. All paper and envelope ordering will begin afterward. Cancellations after final balance is paid will not be accepted. All printing and production will be handled by our trusted and talented vendors in the United States.
Your order will be carefully checked, packed and weighed for delivery to you. Please allow 3 weeks after the printer is commissioned to expect an email from us detailing your shipping options. Upon confirmation and payment, your order will be delivered to you ready-to-assemble.